Motadata ServiceOps
다운로드수 46- 
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| 분류 | 생산성 | 
|---|---|
| 버전 | 8.5.3 | 
| 연령 | 3세 이상 | 
| 업데이트 | 2021. 7. 27. | 
| 금주 다운수 | 0 | 
| 누적 다운수 | 46 | 
| 개발사 | MINDARRAY SYSTEMS PRIVATE LIMITED | 
| 다운로드 | |
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                                            !소프트웨어 사용범위 위반 시  
                                    법적 책임을 질 수 있습니다.  | 
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상세정보
Motadata ITSM is a refreshingly new ITIL compliant IT Helpdesk solution that redefines the meaning of IT Service Management No longer delivering IT services has to be cumbersome and challenging Untangle your existing service delivery problems with our intelligent automation social media like collaboration and our relationship mapper helps in root cause analysis With easy integration and deployment your IT Technicians could be using Motadata ITSM in no time 
 
We have designed our Motadata ITSM app keeping the needs of an average Technician in mind Rather than focusing on a host of capabilities creating difficulty and confusion we have given features that are actually used by a Technician With our industry first Contextual Search a Technician can be effective no matter where they are 
 
Some of the key Features of the Motadata ITSM mobile app 
 
Incident Management 
 Create and assign Incidents on the go 
 Keywordbased search and predefined filters to find what is needed 
 Attach files and photos either from gallery or smartphone camera to an Incident ticket 
 Modify the details of existing tickets 
 Resolve and close tickets from your mobile 
 Set priority of a ticket High to Low 
 Send messages to the requester of a ticket on the go 
 Assign a ticket to another Technician 
 Mark an inappropriate Incident ticket as Spam 
 View the Audit Trail of a ticket and see what work has been done so far 
 
Asset Management 
 Create new Assets and modify existing Asset details 
 Search for an Asset using barcode scan 
 Using barcode scanning field operatives make status updates to large numbers of assets in realtime with accuracy 
 Easily update asset location asset status and preventive maintenance 
 Provide better visibility into asset status asset location and preventative maintenance 
 
Knowledge 
 Search Knowledge Articles and FAQs 
 Browse and read relevant Knowledge Articles/FAQs from your mobile 
 View Knowledge Folders 
 
My Approval 
 Find and view Approvals assigned Approval and respond to them 
 
Notifications 
 Instant push notification to notify a ticket has been assigned to the Technician
리뷰
- 소프트쉐어 신규 소프트웨어 추가 안내 2025.01.17
 - 소프트쉐어 서비스 이용 가이드 업데이트 안내 2025.01.17
 - 소프트쉐어 웹사이트 리뉴얼 안내 2025.01.17
 

        
				
			
				
				


























